Last Updated: April 26, 2025
1. Introduction
Cleaneruti ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our mobile application (collectively, the "Service").
We encourage you to read this Privacy Policy thoroughly to understand how we handle your information. By using our Service, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
2.1 Personal Information
When you use the Cleaneruti app, we collect personal information that is essential for the functionality of our service, including:
- Name and contact information (email address, phone number)
- Location information set by you
- User preferences and settings
- Messages exchanged with other users through our platform
- Account login credentials
2.2 Usage Information
We collect information about how you interact with our Service, including:
- Access times and dates
- Pages and features viewed
- Device information (type, operating system, browser)
- IP address and general location data
- Referring websites
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our Service
- To facilitate connections between users and cleaning service providers
- To process transactions and manage user accounts
- To send service-related communications
- To respond to inquiries and provide customer support
- To personalize your experience and deliver relevant content
- To analyze usage patterns and optimize our platform
- To detect, prevent, and address technical issues or fraudulent activities
4. Google Analytics
We use Google Analytics to help us understand how users engage with our website and app. Google Analytics uses cookies and similar technologies to collect and analyze information about your use of the Service. This information is used to compile reports and help us improve the Service.
The information collected by Google Analytics may include:
- Pages visited and time spent on each page
- Referring sites or channels
- General geographic location (city/country level)
- Device and browser information
Google's ability to use and share information collected by Google Analytics is restricted by the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits by disabling cookies in your browser settings.
5. Cookies
Our Service uses cookies to enhance your experience, analyze usage, and deliver relevant content. Cookies are small text files stored on your device that help us remember your preferences, understand how you use our site, and improve our services.
We use the following types of cookies:
- Essential cookies: Required for the Service to function properly
- Preference cookies: Remember your settings and preferences
- Analytics cookies: Help us understand how users interact with our Service
- Marketing cookies: Track your browsing habits to deliver relevant content
You can control cookie preferences through your browser settings. Please note that disabling certain cookies may impact the functionality of our Service.
6. Data Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., hosting, data analysis, payment processing).
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
- Protection of Rights: We may share information to protect the rights, property, or safety of Cleaneruti, our users, or others.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access, update, or delete your information
- Object to our use of your information
- Request restriction of processing
- Data portability
- Withdraw consent (where applicable)
To exercise these rights, please contact us at cleaneruti@iteruti.com.
9. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at cleaneruti@iteruti.com.